FAQ's

If you had previously provided us your insurance information, and it has not changed since we last saw you, then you don’t need to worry because we have it on file for you.

If you are a new patient to the practice, we would help you locate your insurance information prior to receiving care.

New patients can follow this link to register or book an appointment with us.

If you’re experiencing emotional distress, the resources below provide free and confidential support 24/7. If this is an emergency, call 911.

Suicide Prevention Lifeline

Call 1-800-273-8255

Crisis Text Line

Text HOME to 741741

CHAT ONLINE

As of November 26, 2024 we can only accept self-pay:

  1. Aetna
  2. Anthem Blue Cross Blue Shield
  3. Blue Cross Blue Shield of Massachusetts
  4. Blue Shield of California
  5. Cigna
  6. Central Health Plan
  7. Carelon Behavioral Health
  8. First Health
  9. GEHA
  10. Horizon Blue Cross and Blue Shield of New Jersey
  11. Humana
  12. Imperial Health Plans
  13. Medi-Cal
  14. Medicare
  15. Maritain Health
  16. Multi Plan
  17. Oscar
  18. Oxford Health Plan
  19. Regal Medical Group
  20. United Healthcare
  21. Western Health Advantage

Diligence Care Plus uses LabCorp and Radnet facilities for all diagnostic testing. There are several locations throughout the Inland Empire/California to serve your laboratory and imaging needs.

You can find covid-19 information and guidelines on the California Covid-19, Federal government, and the CDC websites by clicking on the links below:

1. California Official Covid-19 website: California All

2. CDC Official Covid-19 website: COVID-19 Update

3. Federal Government Covid-19 Information: COVID-19

Your privacy is of utmost importance to us. We have taken various security measures to protect your health information in our physical and digital locations. Please see our Privacy Policy page to review our HIPPA and privacy practices.

Your co-pay is usually determined by your insurance provider and found in your Explanation of Benefits (EOB). After we run your eligibility, we would be able to give you a close estimate of how much your co-pay would be. While this amount is usually accurate, the final amount is determined by your insurance provider and you are responsible for any underpayment.

Yes. Diligence Care Plus is proud to be able to offer its patients the Creyos Health Cognitive test. Creyos Health is an online brain health assessment service that accurately measures core elements of your cognitive function, including memory, attention, reasoning, and verbal abilities. The test combines proprietary online tasks with digitized behavioral health questionnaires. Combined with your provider’s assessment, the test aides  in  ruling in/out the diagnosis of ADHD. You can read more about Creyos Health test here. creyos-health-introduction-for-patients

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